Privacy Policy for Grade4Me

Effective Date: 19 Mar 2024

Freshwater Futures Pty Ltd ("Freshwater Futures", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our experimental AI teacher assistant service, Grade4Me.

Information We Collect

When you use Grade4Me, we may collect the following information:

1. User-Provided Information: This includes any information you voluntarily provide to us, such as your name, email address, and any files or documents you upload to the service.
2. Usage Information: We may collect information about how you use the Grade4Me service, such as the features you use, the actions you take, and the content you create or interact with.

How We Use Your Information

We use the information we collect to provide and improve the Grade4Me service, including:

• Delivering the Grade4Me service and responding to your requests or inquiries.
• Analyzing and improving the service to enhance your user experience.
• Ensuring the security and integrity of the service.
• Complying with legal and regulatory requirements.

Data Sharing and Processing

To provide the Grade4Me service, we may share your information with our data processor, OpenAI. OpenAI will have access to any files or documents you upload to the service, but they have agreed not to use this data to train their models. OpenAI will retain this data for up to 30 days for safety review purposes. We may also share your information with third parties in the following circumstances:

• To comply with legal obligations, such as responding to a subpoena or court order.
• To protect the rights, property, or safety of Freshwater Futures, our users, or the public.
• With your consent or at your direction.

Data Security

Freshwater Futures takes reasonable measures to protect the security and integrity of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights and Choices

You have the right to access, correct, or delete the personal information we hold about you. You can also choose to opt-out of certain data processing activities. To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Grade4Me website. Your continued use of the service after the effective date of the updated Privacy Policy will constitute your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Freshwater Futures Pty Ltd 338 Gore St, Fitzroy Melbourne 3065 [email protected]